Purchase Options Cancellation Policy

Effective date: September 4, 2026

FOOPE is operated by FOOPE, INC., a Delaware corporation with operations in New Jersey. This policy applies to eligible purchase options offered through foopefragrances.com.

Current availability

FOOPE does not currently offer subscriptions or try-before-you-buy purchases. The former Cop and Drop program has been discontinued.

This policy currently applies only to products that are expressly identified as pre-orders on the product page or at checkout. Standard one-time purchases are governed by our Shipping & Returns Policy.

Pre-orders

A pre-order is an order for a product that is not yet ready for immediate fulfillment. The product page, cart, checkout, or order confirmation will state the expected shipping date or estimated shipping window and any payment terms that apply.

Depending on the offer, FOOPE may collect full payment, a partial deposit, or no payment when the pre-order is placed. If a balance is due later, you authorize the remaining amount to be charged to the payment method used for the order on or near the date disclosed at checkout.

Cancelling a pre-order

You may request cancellation of a pre-order at any time before fulfillment begins by contacting hello@foopefragrances.com with your order number.

A cancellation request is not complete until FOOPE confirms that the order was cancelled. We cannot guarantee cancellation after an order has entered fulfillment.

If an approved cancellation relates to an amount already charged, FOOPE will issue the applicable refund to the original payment method. Processing time after the refund is issued depends on the payment provider and financial institution.

Once a pre-order has entered fulfillment or shipped, it can no longer be cancelled. Any request concerning a fulfilled or delivered order is governed by our Shipping & Returns Policy, including the final-sale terms stated there, except where applicable law requires otherwise.

Delays or changes to the expected shipping date

We make reasonable efforts to provide an accurate expected shipping date or window when a pre-order is offered.

If we are unable to ship within the timeframe represented when the order was placed, we will provide a revised estimate and explain the available options. You may accept the revised timing or cancel the unshipped pre-order for a refund of any amount paid.

If we cannot fulfill a pre-order, or if FOOPE cancels it, we will refund any amount paid for the cancelled item to the original payment method.

Contact

Questions or cancellation requests may be sent to:

FOOPE, INC.
New Jersey, United States
hello@foopefragrances.com